Insurance & Payment
Do you accept insurance?
Njoi Health is currently a self-pay telemedicine practice. We do not bill insurance directly. Patients are responsible for Njoi Health's clinical care fees, as well as any laboratory and medication costs.
Clear answers about how Njoi Health works — from insurance and states served to lab testing, prescriptions, and ongoing care.
Insurance & Payment
Njoi Health is currently a self-pay telemedicine practice. We do not bill insurance directly. Patients are responsible for Njoi Health's clinical care fees, as well as any laboratory and medication costs.
Insurance & Payment
Yes. Njoi Health operates on a transparent self-pay model. Our pricing is provided upfront so you know what to expect before beginning care.
Availability
Njoi Health provides telemedicine care to patients in states where our providers are licensed to practice. Availability of specific services may vary by state and individual clinical circumstances.
Telehealth
Your care is provided virtually through a secure telehealth platform. After completing your intake, you'll meet with your provider for your scheduled appointment from the comfort and privacy of your home. Your provider will review your concerns, medical history, medications, relevant laboratory information, and health goals before discussing appropriate treatment options.
After Your Visit
After your consultation, your provider will determine the appropriate next steps based on your individual needs. This may include:
Before Your Appointment
Not necessarily. Whether you need laboratory testing before your appointment depends on your medical history, symptoms, reason for consultation, and the type of care you're seeking. In some cases, your provider may be able to meet with you first and determine which laboratory testing is appropriate afterward.
Existing Results
Yes. If you have recent laboratory results within 6 months, you may be able to provide them for review. Your provider will determine whether the results are sufficiently recent and appropriate for your specific care needs or whether additional testing is recommended.
Additional Testing
If additional laboratory testing or other evaluation is needed, your provider will discuss this with you and provide the appropriate orders or recommendations. Additional testing may be recommended to better evaluate your health, monitor treatment, or ensure that your treatment remains safe and appropriate. Laboratory testing is billed separately from Njoi Health's clinical care fees.
Included in Fees?
No. Medications and laboratory testing are separate from Njoi Health's clinical care fees. Your provider will discuss treatment options with you and prescribe medication when clinically appropriate.
Payment
Patients pay the dispensing pharmacy directly for their medications. Medication costs are separate from Njoi Health's consultation or ongoing-care fees.
Compounded Medications
Yes. Compounded medications may be prescribed when clinically appropriate and permitted by applicable federal and state requirements. Your provider will determine whether a compounded or commercially available medication is appropriate for your individual circumstances.
Receiving Your Prescription
If medication is prescribed, your prescription will be sent to an appropriate pharmacy. The pharmacy will then coordinate directly with you regarding payment, fulfillment, and shipping or pickup, as applicable.
Follow-Up Frequency
Follow-up frequency is individualized. It depends on your treatment, response to therapy, laboratory results, and clinical needs. Patients who are beginning or adjusting treatment may require more frequent follow-up, while stable patients may be able to have follow-up visits at longer intervals when clinically appropriate.
Programs
Yes. Njoi Health offers ongoing care programs for eligible patients who require continued treatment and monitoring. Ongoing care may include scheduled follow-up visits, laboratory review, medication management, treatment adjustments, and secure messaging for brief care-related questions.
Membership does not mean unlimited visits or unlimited messaging. Follow-up frequency is determined by your individual treatment plan and clinical needs.
Book your initial consultation today and take the first step toward feeling your best from the inside out.